Knowledge & Skill Requirements:
- Know, understand, and demonstrate Axis Vision Care's vision, mission, and values
- Team oriented
- Communication - ability to communicate with patients and co-workers
- Computer skills - ability to work on Microsoft office and our software system
- Service orientation - ability and desire to want to help others
- Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Critical thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Interpersonal - ability to interact and work with others appropriately
Required Experience/Training & Qualifications: - High school diploma or GED
- Commitment to employee and patient satisfaction
- Strong desire to grow and develop yourself and co-workers
- ABO/CPO certified, or willing to get certified
Essential Functions: - Understanding of common medical and vision insurances
- Ability to close down the deposit
- Answer phones
- Greet patients
- Frame adjustments
- Ordering of glasses
- Dispensing glasses
- Ordering contact lenses
- Dispensing contacts
- Check in/our patients
- Willing to travel to other locations
- Check VA
- Patient medical history
- Prep EHR