Front Desk Receptionist

Perform secretarial duties using specific knowledge of medical terminology, insurances and optometry procedures. Duties may include greeting patients, scheduling appointments, collecting demographics, and floating to other areas as needed.

Knowledge & Skill Requirements:

  1. Know, understand, and demonstrate Axis Vision Care's vision, mission, and values
  2. Team oriented
  3. Communication - ability to communicate with patients and co-workers
  4. Computer skills - ability to work on Microsoft office and our software system
  5. Service orientation - ability and desire to want to help others
  6. Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  7. Critical thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  8. Interpersonal - ability to interact and work with others appropriately
Required Experience/Training & Qualifications:
  1. High school diploma or GED
  2. Commitment to employee and patient satisfaction
  3. Strong desire to grow and develop yourself and co-workers
Essential Functions:
  1. Greet patients with a smile
  2. Create a positive and uplifting work culture
  3. Answer the phone
  4. Schedule appointments
  5. Collect demographic information
  6. Check in/check out patients
  7. Collect payments
  8. Post charges to insurance companies
  9. Assist in other areas as needed